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Phase 3 Engagement of the EMRTS Service Review

Open engagement: The future configuration of the air ambulance service in Wales

Engagement launched:  01 February 2024 | Engagement ends: 29 February 2024


Chief Ambulance Services Commissioners Report Phase 3 (Engagement Document) Here 

Equality Impact Assessment - Here

Phase 3 Engagement Document Easy Read version Here

Phase 3 Engagement Questionnaire Easy Read version Here Here

If you need a more accessible version of this document please email and advise which format is required and if you use assistive technology please let us know this also so we can ensure the document is compatible.

Purpose of the EMRTS Service Review:

  • To ensure that as many people as possible benefit from the excellent clinical outcomes that the critical care teams of EMRTS deliver (in partnership with the Wales Air Ambulance Charity) where there is currently un-met patient need across Wales (approximately 2-3 patients per day who need the EMRTS service but who currently do not receive it);
  • To improve the under-utilisation of clinical teams across the national EMRTS service.

We are engaging on:

  • The options to further improve the air ambulance service in Wales, that is delivered in partnership with the Wales Air Ambulance Charity and the Emergency Medical and Retrieval Transfer Service (EMRTS) of NHS Wales.

Your feedback will help the Emergency Ambulance Services Committee (a Joint Committee of Health Boards in Wales) to decide on the best option that will enable as many people in Wales as possible, to benefit from the excellent clinical critical care that the service provides.

How to respond:

We want everyone in Wales to have their say about this important critical care service and have provided a range of ways to give your feedback, whichever way you do this your views will be considered equally. You can: